PRIZE

thanks Denise, I loved it.

Sharing

Denise will be sharing her interesting phone conversation with a mother about this persons's daughter and then shortly after that her conversation with the visiting police officer. This happened last week one day. Denise handled it appropriately and it will be good for her to share the incident with all the staff. Not necessarily on the blog but in person so that all staff can hear how she handled it and be aware of the incident in case it would happen again or something similiar would happen. THE BOSS

Kicking, shouting, and stumbling

Thank you Denise for working so hard to bring the CBR team really into another level of the Tech. Age. Eventually, I am sure we will wonder how we ever got along without this tool to make our library tasks easier.

With your serene guidance we will ALL soon be using this method to communicate with each other.

THE BOSS

And here is Joan's special prize.

Prizes for reading the notes (First go round)

Patty is the First Winner, and here is her prize!! Special note - the original prize was deemed a bit too risque by the boss, so here is a more appropriate one.




And here are Maddies's prizes.



Ok Kathy, here is yours!!



Sharon, Here is your special prize!!







New Contest Next Week

Tech Update - Unintentional change to Linkcat software

This information does not seem to be on any of the blogs, so I copied and pasted from the email that was sent around.


When we upgraded the LINKcat software, the position of the "Cancel request" and the "Change Status" buttons on the Hold Requests page were
switched. I was unable to change them back to their original positions.
Because the positions of the buttons were switched, it's possible that
some patrons may accidentally cancel their holds when they meant to
change the status of their holds. If this happens, you may shuffle the
holds queue to place the patron back in his/her original spot. Here is
the recommended procedure for shuffling the holds queue:

1. Shuffle hold queue if there's a valid reason for doing so
2. Place a "special note" in patron's PURF explaining the circumstances
3. Delete the special note and retain in PURF history OR you can retain
in current PURF if you remember to eventually delete it

If you have questions about the procedure for shuffling the holds queue,
please contact Heidi at 608-261-9109.

Amy

Special Events

On Friday, Feb. 13, Joan was "sort of" surprised by a group of choir members from the High School. They serenaded her and presented her with a red rose. Turns out her husband Charlie had set the whole thing up. When he found out she had planned to work at home that day, he had to reveal the secret so she would go in to the the library.

Happy Valentine's Day!!

We are now in the blogging universe

Hi everyone. I have the blog set up, and am learning how to use it effectively, so I can show everyone else how to use it without much fuss. I hope this is something that can eventually help with communication between us all. We'll see how it goes.

Denise late at night on Tuesday, Feb. 10

As of Thursday, I have completed a lot of changes that I think will make this more helpful. Rather than typing out a bunch of instructions, it would make more sense for everyone to have a little lesson. I will try to see if we can work this out with Joan.

Please comment about new ideas or questions on how to use this blog.

Thanks!