Monday, May 25, 2009

Bats at the Library!


On Thursday, May 21, 2009, 42 people learned about bats at a program sponsored by Cambridge Community Library and Cambridge Foundation. Questions ranged from "Where should I put a bat house?" to "Do bats have armpit hair?". Ken and Barb Bowman from Bat Conservation of Wisconsin, Inc. (http://www.batcow.org/), with their bats, provided a fun, educational, and batty night for all!




Thursday, May 14, 2009

Answer to Joan's Question

Well, I cheated somewhat, since I was looking at the homepage with Kathy on Thursday afternoon. The new logo is for Book alikes. (dcf)

Everyone notice that the homepage web address for the library has changed. It should now be easier for patrons to find us. We are going to be changing bookmarks, etc. to reflect this change. We will now just list the Cambridge Library homepage, where they can access linkcat, etc. That way they can be apprised of relevant information for the library.

The New Web Address is: http://www.cambridgelib.org

Friday, May 8, 2009

Problems with RHSA

We got this in an email notice from SCLS. FYI Everybody.
Have you noticed an slight increase in the number of items you find
missing from your hold shelf? Or canceled items on the hold shelf that
are listed in the main part of the RHSA, not in the staff section? It's
because patrons are now able to cancel their holds on items that are
already on the hold shelf. (Sorry, we had nothing to do with it.) Back
when we upgraded to Telecirc II, we discovered that patrons were able to
do this using Telecirc but at that point Dynix called it a bug. Now we
find out that this functionality was deliberately written into the
latest version of our PAC software as a feature ... and we can't turn it
off.


Yesterday at noon a patron canceled his hold on Twilight (DVD), which
was on the hold shelf waiting for pickup. The cancellation "notice" went
to the RHSA and an "Item being Held" block appeared on the record of
the next patron at the same pickup location. But you don't know about
this because you already ran the RHSA this morning and won't run it
again until tomorrow morning. In the meantime, the next patron waiting
for the DVD is planning on coming into the library after work to pickup
the DVD. And you don't know that you should pull the canceled DVD for
the previous patron and flag it for the new patron's hold. What can you do?


If you find this happening frequently at your library, you could choose
to run your RHSA during another part of the day. If you have a patron
come in and you can't find his hold on the hold shelf, run your RHSA to
your screen and check for the item. You can choose to sort the report
by last patron to help you search for the item.

Tuesday, May 5, 2009

Amazon Orders

If anyone happens to bring back Amazon orders from the Post Office, leave them for Denise to deal with. I have to put them into an Excel spreadsheet to keep track of them. Otherwise, it gets confusing about what is here, and what is not.
Don't forget to use the Friends of the Library link if you make an Amazon order for yourself.

Additional note - the spread sheet that I use to keep track of these orders has been migrated to Google Docs. The link is listed on the left side of the page

Problems with "My Lists" in Dynix

This information was sent by email from Link. We don't know if this will come up very much, but it is probably not on the link blog. So, this is FYI.

We have had a couple of reports of spouses' My Lists getting merged together. We have reported this to SirsiDynix and it is a known bug. I have posted the full description of the bug from SirsiDynix below. The problem is that My List does not always get logged out when a patron logs out. I also noticed that the list is not logged out when a session times out. For this reason, patrons should be encouraged to always close their browser when they are done with their session in LINKcat. I will post something on the LINK Help Page. I do not expect that this will be fixed in our current software.


PROBLEM DESCRIPTION:

When a borrower clicks the logout button in HIP their My List might not be cleared. If another borrower logs into HIP before the previous borrowers session times out the My List will get transfered and merged with the new borrowers List.