Printer, Fax, copy Machine

Denise asked if the fax machine could be fixed.

I believe that it likes to grab up more then one page at a time when sending a thick fax.

I have not encountered the same problem - I have sent through faxes of 6 sheets with no problems. This could be worked around by dividing the fax and sending it in different batches if it has many pages.

The printer does have a printing issue and it hasn't really worked correctly since it was bought.
It only likes about one or two sheets of paper in the tray - more then that and it just grabs them and shoots them through and they come out blank.

I believe but have not investigated that the machine would need to be sent into a company to be looked at. I do not think HP has people who come out to clean and fix machines. And then what would we do for people who needed to fax while we were without a machine? I could put my printing needs on a disk and print elsewhere but the inability to fax for patrons is a problem.

I have located on-line Compu-Fort in Fort Atkinson. I have E-mailed them with the question if
they work on HP printers and would come to the library.

I did notice that just to diagnose and evaluate they charge $40.00. On-site labor is $65.00 for the first 30 minutes. 30 minutes is the minimum. Then after the first hour the fee is $95.00
per hour. So we will see what they E-mail back to us.