Monday, June 21, 2010

Questions and Responses

CBR Team said...
6-19-10

My E-mail response to the consumer with the following question:
"Is it possible to register for a library card online. I am having difficulty getting into the library when open due to my crazy work schedule."
Then following is my response via E-mail - a face-to-face response may be a bit different. Along with the library card form going in the mail so did a book mark with our hours. For this particular patron this is the best we can do.

At this time it is not possible - the best I can do is drop a form in the mail for you but you would still need to stop in because we require a proof of I.D. to issue a library card. If your driver's license does not have your current address on it a piece of mail or a bill addressed to the Blue Spruce Lane address can be used as proof that you live there. I will put it in the mail on Saturday. Thank you in advance for signing up for a library card.
Joan Behm, Dir. Cambridge Comm. Library

Also, I could have suggested going to another library in SCLS that have more evening hours or Sunday hours but reminding her that correct I.D. is extremely important and she would not get her card immediately because the application form would need to be sent back here and then a card would be issued and could be mailed to her. What it comes down to is no one defined answer necessarily fits all situations.

June 21, 2010 11:10 AM

Tuesday, June 8, 2010

Technical information

Since we now have some room for organizing, I am starting to put techie type material in the blue magazine holder titled "Technical Info Hints and Tips."  There are print outs of miscellaneous. info that I put in there the first day we rearranged.
The newest folder is all of the Wireless Server information.  As I add things, I will try and remember to add them to the blog.  Everyone seems to want info on paper, so we'll see if this works.

Denise