Problems with email notifications

It has been brought to our attention that some patrons may be having problems with email notifications. If someone mentions that they are not receiving their notice emails, check first to see if the email address is correct, then check to see if there is an M by lines 29 and 32 in the patron record.
If everything appears correct, the problem is most likely on their end. With the advent of all the "new" web based email, sometimes emails are forwarded from one server to another. Sometimes things will go into a spam filter that had not gone there before. So, the patron needs to check and see if the library emails are going into their spam.
You can check to see if they are getting their emails - so far as our system is concerned - by using the prompt - .hb - while in their record. this will bring up the history block. Any notice that has been sent will show up here.